Privacy Policy

This privacy policy covers the way we use and protect any and all personal and customer information we hold, whether it relates to our customers, potential customers, job candidates, partners, or third-party service providers.

Our commitment to privacy
Your privacy is important to Paulhoda.co.uk. In order to better protect your privacy, Paulhoda.co.uk provides a description of our information practices, including how we collect information, why we collect it, and how it will be used.
We take responsibility for maintaining and protecting the customer information that we hold. We review this policy and our internal data protection policy and practices on a regular basis to ensure that we are in compliance with applicable legislation and current best practices.

What we collect
We collect information submitted through our contact forms and pages. This information must be expressly and voluntarily provided to us – Paulhoda.co.uk does not collect it without you knowingly making the decision to give it to us.
Some of the information you may provide includes your name, address, email address, and phone number. The information is related to projects, services, and billing. Information may also be collected through phone or email conversations via our representatives.

In addition, Paulhoda.co.uk may collect information regarding third parties that is specifically related to you, your project, or the services you requested.

We may collect the following information:
Name and job title;
Business information including postal and billing addresses and website address;
Contact information including email address and phone number;
Other information relevant to a project that we may supply a quote for or information relevant to managing a project that we are contracted to work with you on.
We collect customer information for one or more of the following purposes:
To provide the services we have been contracted to provide;
To maintain customer relationships, communicate with our customers, and avoid conflicts of interest;
To understand customer requirements and make information available regarding products and services offered by Paulhoda.co.uk;
To contact you in response to the communications you have directed at us;
To manage and develop Paulhoda.co.uk’ business and operations;
To meet legal and regulatory requirements;
To gauge website user interest and to enhance future website user experiences.

How do we use the information we collect?
The information that Paulhoda.co.uk collects is used to provide digital services to you. Some of the ways in which your information could be used by us include, but are not limited, to web support, customer service, project email updates, newsletters, and direct contact in regards to the project and services.
Paulhoda.co.uk does not share information with outside parties unless it is necessary to complete the services you requested. Paulhoda.co.uk reserves the right to release applicable information following official judicial practices, such as a valid subpoena or court order.

Why do we process your information?
We will only collect and use your personal information in accordance with data protection laws. Our grounds for processing your personal information are as follows:
Consent – Where necessary we will only collect and process your personal information if you have consented for us to do so.
Legitimate Interests – We may use and process some of your personal information where we have sensible and legitimate business grounds for doing so. Under European privacy laws there is a concept of “legitimate interests” as a justification for processing your personal information. Our legitimate interests for processing your personal information are:
to enable you to access and use our website and other digital tools we may provide as part of our service;
to communicate with you about our service or make information available regarding products and services offered by Paulhoda.co.uk;
to improve our website.

Controlling your information
All individuals who are the subject of personal data held by Paulhoda.co.uk are entitled to:
Ask what information the company holds about them
Ask what the purpose of the data is
Receive a copy of the data
Be informed how to keep it up to date
Object to the use of the data
Request the data is corrected, rectified, restricted, moved, or erased
Subject access requests must be made by email to office [at] paulhoda.co.uk.
The subject access request will be responded to within 40 days. The company will require proof of identification to verify the subject access request before handing over any information.

Do we use cookies?
Cookies are small files that websites place on individual computer hard drives through web browsers. Users must explicitly allow cookies to be placed by every website that uses them. Cookies enable a website to remember a specific browser, and capture and retain particular information.
Paulhoda.co.uk uses cookies to remember, understand and save your preferences for upcoming visits to our website. Cookies help us gather data regarding website traffic, engagement, and interactions, and enable us to provide better future online experiences, tools, and services.
The information that our cookies collect has no personal information that can identify you specifically. Conversely, the anonymous information captured by the cookies is transmitted to Google, where it is used to create anonymous web activity reporting only for the domain https://www.paulhoda.co.uk/. The data is used to gain insight into how to optimize customer experience, content and marketing efforts for https://www.paulhoda.co.uk/.
In addition, no personally identifiable information will be collected on this website unless explicitly submitted through a fill-in form.

Cookies used on the site:
Third party cookies: We may use a number of external web services. For example, to display our slideshows we may use SmartSlider; We cannot prevent these sites, or external domains, from setting their own cookies and collecting information on your usage. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
We operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or modify your browser not to accept cookies.
Your web browser may be set to accept cookies automatically, but can be changed to decline them. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. The Help section of the toolbar on most browsers will tell you how to set your browser to prevent new cookies or disable cookies altogether, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari). For more help www.aboutcookies.org contains information on how to do this on a wide variety of desktop browsers.

Data Security and Integrity
In order to maintain data security, proper use of information, and information accuracy, Paulhoda.co.uk has appropriate practices in place to safeguard the information we collect online and offline, including electronic and managerial conduct.
Every online credit card transaction is only performed on secure servers through a secure SSL connection. They also comply with the latest standards in the industry.
From time to time and for operational reasons the information we collect from you may be stored in countries outside of the European Economic Area (“EEA”). When we appoint our service providers to help us provide services to you, we take care to ensure that they have appropriate security measures in place.
We do our best to keep the information you disclose to us secure. However, security cannot be absolutely guaranteed against all threats. By using our service and website you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.

Our Privacy Policy and Your Consent
We operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should not use this site, or modify your browser not to accept cookies.
By using our website, you consent to Paulhoda.co.uk’s privacy policy.
If we have any changes to our privacy policy, they will be posted on this web page.

Your Privacy Choices and Rights
You do not need to provide any personal information in order to enjoy the majority of the features on our website. In addition, you can opt out of certain activities by sending us an opt-out email or by opting out within the activities themselves.

Changes to this policy
Paulhoda.co.uk may modify this Privacy Statement from time to time to reflect our current privacy practices. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 19th March 2020.